How to handle a back-count audit
Description
This tutorial will guide you through the process of creating a backcount audit, which includes selecting a medication, counting the pills, and generating a backcount report.
Transcript
A Backcount audit is automatically created if a user indicates an NDC's expected back-count doesn't match what is physically present, while recording a transaction.. To handle a backcount audit, select Backcount from the main dashboard to go into the audit. For each NDC in the audit, enter its actual count. If there are any discrepancies, resolve them by selecting reconcile.. Select the necessary option. Then confirm NDC. Enter your PIN to finish the process. You may have to hit Complete NDC and enter your PIN again to close the back-count audit. Now the NDC won't have an unresolved back-count discrepancy alert.