How to suspend a teammate’s access to your pharmacy’s C2 Keep account

Purpose of the document

This tutorial will guide you through the steps necessary to suspend a teammate's account.

Requirements to complete the process

Only a Company Admin or Pharmacy Admin can suspend a teammate's account.

The teammates' invitation status must be Active.

First, go to the Team section.

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Select Edit next to the teammate you want to suspend. 

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Next, toggle right Suspend Account. 

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Finally, select Save Changes.

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Your teammate's account has been successfully suspended by following these steps.

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