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Dispensing

Understanding the different Digital Rx Statuses in C2 Keep

Explore different transaction statuses in DigitalRx pharmacy management.

Updated 2 weeks ago

TL;DR

1
Check transaction statuses
Identify billed, delivered, and approved statuses in DigitalRx.
2
Understand billed status
Billed means claim is adjudicated and paid.
3
Identify delivered status
Delivered indicates the patient picked up the prescription.
4
Recognize approved status
Approved means the pharmacist has authorized the prescription.
5
Verify amend transactions
Check for any changes made to transactions and verify them.

Let's Do It Together!

Step 1: Review Transaction Statuses

  1. Check the transactions for statuses: billed, delivered, and approved.

  2. Identify any pending transactions from DigitalRx in C2 Keep.

You'll have a clear view of the current statuses of your transactions.

Snapshot

Step 2: Understand 'Billed' Status

  1. 'Billed' indicates the claim has been adjudicated and covered by insurance.

Step 3: Identify 'Delivered' Status

  1. 'Delivered' shows that the patient has picked up the prescription.

Step 4: Recognize 'Approved' Status

  1. 'Approved' means the prescription has been approved by the pharmacist.

Step 5: Handle Amended Transactions

  1. Review any amended transactions that require confirmation in C2 Keep.

  2. Check if the transaction was altered due to reasons such as: returned, stopped, refused, incorrect quantity, incorrect drug, or incorrect patient name.

Ensure all amendments are verified for accuracy.

Snapshot

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Damaged / Expired Transactions

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